This international communications company operates one of the largest communications and Internet backbones in the world. The company needed to improve accuracy of pricing and product configurations as well as speed-to-market for complex broadband wireless solutions. Given the volatility of the industry, the client needed to be able to instantly respond to changing market demands and new technology. To address these challenges, the company selected aMind Solutions as a strategic quoting and ordering platform.
aMind Simplifies Complex Configuration
aMind streamlined and simplified the quoting process by deploying aMind Web Framework within the company’s Siebel implementation. With minimal changes to the already developed Siebel functionality, aMind leveraged the aMind Web Framework to eliminate performance bottlenecks in the complex configurator model.
Drastically Reduced Quoting Time and Improved Usability
For this client, aMind reduced the number of configuration systems from 5 to 1, with a balanced solution where most of the volume is simple services for small customers and most of the revenue is complex offerings for large customers. The results were dramatic:
- Reduced new product introduction time from 4 weeks down to 1 week
- 50% reduction in quoting time
- 40% reduction in ordering time and cost
- 75% reduction in product configuration errors
- 90% less training required