The Best CRM. The Best Host. The Best Return on Investment.
What do you get when you combine the number one CRM solution with an intuitive, channel-enabled interface – hosted by the recognized Siebel CRM experts? You get streamlined sales and service, more revenue per deal, lower operational costs, and higher customer satisfaction. But you also get faster time-to-value, reduced IT burden, lower capital expenditures, and a low total cost of ownership with the software-as-a-service (SaaS) model. It’s the best of both worlds!
aMind/Siebel CRM SaaS Solutions
With hosted aMind/Siebel CRM solutions, you can streamline the sales and service process, improve key performance metrics, and support your key business objectives. SaaS solutions from aMind include:
- Hosted CPQ: A hosted, browser-based version of Siebel Configuration, Pricing, and Quoting capabilities including catalog, order validation, order management, configurator, eligibility, contracts & proposals, and web-enablement for employee, partner and customer access – delivering a world-class user experience with a highly intuitive interface from aMind. Available in four different versions: Lite, Professional, Enterprise, and Ultimate.
- Hosted E-Commerce: Hosted, browser-based Siebel CRM-based application with functionality such as catalog, order validation, order management, configurator, shopping cart, and web enablement for customers and partners delivered using aMind Web Framework and featuring a world-class user experience with a highly intuitive interface. Available in Lite and Professional versions.
- Hosted Sales & Service: Hosted applications for web-based employee, partner and customer sales and service request processing. Delivers core Siebel functionality in a state-of-the-art user interface using the aMind Web Framework.
World-Class Infrastructure Dedicated to Siebel CRM
This isn’t your typical SaaS solution. With aMind, we focus exclusively on Oracle Siebel CRM. This means your solution is hosted and managed by knowledgeable staff, trained specifically to support Siebel CRM applications.
You’ll also have your own dedicated environment, ensuring the performance, security, reliability, and availability you need for your mission-critical Siebel CRM-based solution. Our datacenters offer:
- Guaranteed uptime and availability based on service level agreements
- Dedicated, knowledgeable support
- Best-of-breed security
- Full data back-up and archiving
- Regular infrastructure maintenance and upgrades for maximum performance
- Powerful equipment in a dedicated environment for the scalability you need
Business Process Outsourcing (BPO)
aMind can also help you improve your process quality and lower costs through business process outsourcing (BPO). Our comprehensive portfolio of business process outsourcing services for Order Management includes industry-specific and cross-industry BPO solutions that help our clients achieve rapid and sustainable cost savings, improve cash flow and drive top-line growth. A few examples of aMind’s BPO offerings include:
- Manage the introductions of new products, pricing, bundles and promotions
- Outsourcing of campaigns and marketing promotion programs
- Fall Out Center – End-to-end transaction management
- Hosted application and application delivery to support the full order-to-cash business process
These services can be tailored to meet the needs of organizations of any size. To discuss how we can assist your organization with BPO, contact us This e-mail address is being protected from spambots. You need JavaScript enabled to view it .