Upgrades
Staying up-to-date with the latest releases of Oracle Siebel applications can help your organization leverage the latest technology advances, including new features and enhancements, to improve your business performance. aMind Solutions offers upgrade services to address your need to remain current with the Siebel software in the most cost-effective, problem-free way possible.
aMind’s in-depth, inside knowledge of Siebel CRM software can help ensure your upgrade is executed smoothly and that your implementation delivers maximum business value. aMind upgrade services include:
- Upgrade planning and design to leverage new capabilities
- Project management
- Optimization
- Testing
- Deployment
- Training on changes and enhancements
Optimization
If you are an existing Oracle Siebel CRM customer, your deployment may not be optimized for scalability, performance and usability. Let our team of experts review your deployment, identify areas that need addressing, and provide actionable recommendations for improvement. Our experts have a proven track record of optimizing some of Siebel's largest order management deployments. Optimization services include:
- Profiling – Identifies usage within the application
- Analysis – Determines patterns and causes of bottlenecks
- Optimization – Deliver a set of recommendations to improve performance
Your Success is Guaranteed
We will contractually guarantee your positive business outcomes as a result of our Siebel implementation or optimization. Based on your company’s specific requirements, we can guarantee outcomes such as reduced average handling times and reduced training requirements.