aMind Solutions
Solutions

Siebel/aMind E-Commerce Benefits

  • Feature richness, with pre-built Siebel functionality and aMind add-ons
  • Lower total cost of ownership
  • Faster time to market using pre-built tools, components, and features

FACT:
In less than six months’ time, aMind Solutions delivered an end-to-end, e-commerce solution for a cable and telecommunications giant. By the end of that period the company was selling its triple-play offering through its corporate web site. Now that’s a fast time to market!

 
 

E-commerce and Siebel: aMind Makes it Happen

All of the customer, partner, service, product, price, catalog, contract, and quote/order/asset data your Oracle Siebel CRM solution provides can now be incorporated into your corporate website for a complete e-commerce solution, thanks to aMind Web Framework.

Requiring no changes to your website infrastructure and no complicated Siebel CRM programming, aMind Web Framework lets you build commerce, customer support, and service features for your corporate website directly atop your Siebel CRM solution—no additional applications or upgrades required.

As a result:

  • Your Siebel functionality is fully and directly utilized. Because Siebel objects, processes, rules, clustering, scalability, and more all become plain Java objects or web services, web developers can make easy use of them. The result: a fully branded e-commerce experience that reflects your corporate identity and mission.
  • Routine tasks are handled with no additional effort. Because no additional database is required and no new application constructs are imposed, all interactions are immediately and directly reflected in your Siebel environment. The result: a single point of customer truth.
  • Your web infrastructure doesn’t change. Designed to fit seamlessly into existing commercial-grade web deployments, aMind Web Framework leverages existing monitoring, clustering, fail-over, and scalability features. As a result, you get to use the application server and user interface technology of your choosing. aMind Web Framework works with all significant commercial Java application servers and user interface technologies.
  • Your Siebel CRM investment is extended and protected. Products and pricing rules don’t need to be re-modeled. You can use your catalogs just as they are. Eligibility criteria remain untouched. And you can take advantage of all of your business component configurations (including account, contact, quote, order, and so on). Best of all, aMind Web Framework employs a set of Eclipse-based wizards to create and maintain a detailed specification of exactly which Siebel fields, features, and capabilities are being used on your web site.